Gifts are meant to be given from the heart
and corporate gift giving is no different.
It's all too easy to think "what's in it for me" when we
give a gift to a customer or client instead of "how can I
make it special for them. During our 14 years
assisting our customers, throughout the world, choose
appropriate gifts, we have come up with some tips that
should be helpful to you as well.
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Creativity is
necessary when the budget is low. An
inexpensive gift can be given an elegant
touch with gift wrap, a spectacular bow, or
even an unusual box or container.
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Tailor your
gift to the recipient. Build a
personal relationship with your customers,
if at all possible, and learn what they
enjoy doing in their spare time. A
woodworking fanatic may like a gift
certificate to a hardware store while a
football fan may be entralled with a pair of
tickets to his/her favorite team's game.
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Think
quality, quality, quality. Stay away
from gifts that look cheap.
Inexpensive gifts can be quality gifts.
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Avoid
alcohol. This used to be the "gift to
give" but is now considered inappropriate by
many. There are those who don't drink
and also those who shouldn't drink.
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A gift that
is functional, but that the recipients may
not buy for themselves, is always
appreciated.
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If giving to
an international client, be aware of gift
protocols and taboos for their particular
culture.
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When choosing
a gift think of preceived value, not actual
value. Unless you send the receipt
(which would be incredibly tacky), they'll
never know how much or how little you spent.
See suggestion #1 for ideas to increase the
preceived value of a gift.
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Even though
you may not know the customer very well,
make the gift personal by writing a note to
go with it. The fact that you took the
time to sit down and write can mean a lot.
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When choosing
large-volume corporate gifts, consider a
gift that reflects your company's spirit and
brand. But be sensitive about using
your company logo on all your
gifts--particularly those which will be used
in the home. Would you entertain with
coasters or cups that had a company's logo
imprinted on them?
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Chocolates
make great gifts but, once they're eaten,
they're gone and the box is usually
discarded. If giving chocolates,
consider combining them with a gift that
will be kept such as a crystal bowl.
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Just as
chocolates are forgotten as soon as they are
eaten, so are gift cards forgotten as soon
as they are spent. If giving a gift
card, combine it with something else that
will be memorable.
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If the gifts
are for employees, give gifts that they will
enjoy on their off time rather than work
related gifts. A picnic basket, game,
or even a gift basket that reflects their
personal interest are some suggestions.
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Gag gifts are
tacky.
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If your
budget is too low for even a small gift,
send a gorgeous card that you selected along
with a personal note telling the recipient
how much he/she is appreciated.
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A gift that
represents your own unique region of the
country is usually appreciated.
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This
shouldn't have to be said, but avoid any
gifts that are political, sexual, or
religious in nature.
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Don't just
think holidays. Create occasions for
gift giving that are unexpected. Some
reasons to give a gift include
congratulations, celebrations, motivation,
promotion, thank you, cheer up, and
apologies.
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If your
company has a predictable gift that you want
to give, transform it into an exciting gift.
For example, a silver picture frame could
include a message just from you inserted in
the frame. Or a coffee mug could
include some gourmet coffee and cookies.
A glass candy jar could be filled with
gourmet candies or cookies.
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Take time to
gift wrap a gift. This conveys the
message that you care.
-
Think about
the recipient's taste and style, rather than
yours, when choosing a gift. Perhaps
you're country-western while the recipient
is sophisticated. Choose a gift that
would appeal to him or her.
-
Avoid overly
expensive or ostentatious gifts. They
seem to shout that "I want to buy your
business."
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Some
corporations and government agencies have
limits on the value of a gift that is given
to their employees. Others may not
allow gifts at all. Check these
policies to avoid embarrassments.
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Corporate
gifts are business tools to strengthen
relationships. Make sure that the gift
reflects positively on you and your company.
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Keep a few
carefully-chosen gifts on hand so that you
can show your appreciation on the spur of
the moment.
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Most
important of all is to be sincere when you
give a gift. Enjoy the spirit of
giving.